FAQ KFD3

We wanted a fireplace for the cabin and this Malm was the perfect fit and style. Very happy with the build quality and it is very easy to use.

The white Malm Zircon natural gas fireplace is beautiful and modern, adding a sleek touch to our space. It heats efficiently, looks hand-crafted, and was simple to install. Love it!

Somehow we found the best customer service in the world with Smokey Mountain! We called, explained how we wanted our fireplace to look, and they drew it up, sent it to us, and that was it—so simple. We put a 90 degree elbow in it and that cleaned up our entire design. The entire experience was incredibly easy, and honestly, one of the highlights of our remodel. Smokey said it would take six months, but it actually arrived a little early, which was a lovely surprise. The Malm looks absolutely stunning in person—very well made, and you can really tell it’s hand-crafted in America. Highly recommend!

We recently installed the Malm Zircon in our designer office space, and we couldn’t be happier! The unit arrived quickly and the service was excellent—everyone we worked with was friendly and attentive. The stove itself is absolutely stunning and fits perfectly with our modern aesthetic. It produces a ton of heat, keeping the space cozy and inviting. Highly recommend for anyone looking for a stylish, efficient fireplace!

We are absolutely thrilled with how our custom Malm Zircon Fireplace turned out in our home! After seeing the Terra Cotta color samples, we placed a custom order through Smokey Mountain Fireplaces, and the process could not have been easier.

Madi was fantastic to work with — she made ordering simple, kept us updated on the timeline, and even called personally when our fireplace was ready to ship. Delivery was right on schedule and arrived with a liftgate truck, perfectly packaged and damage-free.

Installation was a breeze! We already had our chimney pipe ready, and the Malm Zircon clicked right into place. The craftsmanship, design, and quality are absolutely beautiful — a true handmade mid-century modern fireplace that completely transforms our space.

We wanted a floating style Cone fireplace and had always loved the Mid Century Modern Fireplaces, found this Malm in Stock. Called to confirm and it actually was ready to ship. Also they answered first call, a real person, Madi was so great she knew everything off the top of her head. She helped with shipping, had it shipped to our door and I was able to call when we had an unboxing question. Very happy with Smokey Mountain Fireplaces and the service they provided was more than I could ask for.

Had this box that linked to our attic and then the external pipe and it worked great! it looks good also. Thanks to Smokey Mountain they helped us with questions on this build because I was over my head

As an interior designer, I’m always searching for fireplace suppliers who understand both aesthetic design and technical precision — and Smokey Mountain Fireplaces absolutely delivered.

I recently ordered a Matte Black Zircon Malm Fireplace, and it arrived fast, in perfect condition, and clearly handcrafted with care. The quality is exceptional — you can tell it’s true Malm workmanship, with beautiful proportions and a flawless matte finish that complements modern interiors perfectly.

Working with Brad and the Smokey Mountain Fireplaces team was seamless. Their product knowledge and responsiveness made specifying this fireplace simple and stress-free. They also provided design insight on pairing options, finishes, and venting — something you don’t get from most dealers.

I’ll definitely be using Smokey Mountain Fireplaces for future projects, especially since they carry high-end brands like Malm, Focus, and Stuv. It’s great to have a trusted nationwide fireplace supplier that caters to both homeowners and the design trade.

Highly recommend them for modern, mid-century, and custom fireplace installations anywhere in the U.S. or Canada. They shipped it so fast it saved the day for us.

We had to get a better oven and found this Chicago Brick Oven- SO HAPPY with it. It was easy to assemble and our pizza parties are firing now

We found this KFD Ariana and Brad and knew it was the perfect fireplace- had it built and shipped to us directly from Poland. It is really well crafted and you can tell it is hand made, the function of the doors works perfect. This fireplace we have had in our sunroom for about 6 months and it has performed flawlessly and the glass is staying perfectly clean which is a hige benefit. Love the 3 sided glass and see through angles on this. Very happy to work with Brad and Madi on getting this made and shipped, they have been great to work with.

I wanted a cone style fireplace for our new construction and didn't realize these are 6 months to 9 months our for a white Zircon. Called smokey Mountain and they had a couple in stock, it was real easy he shipped it out to me and finding a installer was easy also- they said it was a really easy install for custom built fireplace.
This Malm has been perfect for our living room and you can tell it is made in America by the quality of it.
I have had a few fires in it and took this photo with my wide angle so I can show off my white brick fireplace and hard wood floors I am very proud of this setup and happy with the black base (i guess Smokey has both White bases and black bases)

Pretty Amazing that we could pick any color and it showed up 6 months later and blew us away with how beautiful it is. Our room is complete with this Malm Gas Cone Fireplace! It really was great and working with Brad was nice very helpful through the process. Install was easy also

Ordered this Stove from Smokey Mountain because we wanted the efficiency of a new stove along with maybe getting the tax credit. Turns out that this Napoleon was shipped really quickly, its a good quality sturdy unit and its efficiency is high enough that we are able to apply for the tax rebate. I am amazed on how fast the stove arrived, great Service from Madi and communication was easier than ever. Install was not difficult to find. All in all happy we switched from the outdated one we had.

So far, I have been very happy with this stove. Smokey Mountain has a tone of great choices and I felt like a stove with a smaller footprint would be best in my space so I went with the Invicta® Kiara. It actually looks cute in my home and creates a warming vibe and actually warmth! If you are going to be using your stove 24/7 then maybe having one with a built in ash tray would be nice but since I use it only a couple times a week it is easy enough to keep clean.

I ordered this KFD STO because we have a single wall to set it against, thinking it would make the room feel more open. It exceeded all expectations, the fireplace is solid and so sharp looking! I can see the fire from my dining room on the side and love it. then we go to the living room and its perfect. The glass stays clean and the fire starts up easily. Defiantly a high quality fireplace worth every penny.